Administrator's Message: NEW Maintenance Training Camp Welcomes OOM Staff to MDOT SHA
Statistics show that when employees are properly welcomed, retention grows. Consequently, the Organizational Development Division has created a new Maintenance Training Camp, a welcoming and onboarding program that will provide our new OOM staff a warm welcome to our family.
The first gathering was held December 3rd and 4th at the Claggett Center in Frederick, Maryland. On day one, management and technicians participated in two different tracks. Each focused on each individual group’s skills sets, strengths and areas for improvement. Leading4Longevity development coach, Joni Holifield, stimulated excellent discussion through the use of team building exercises to help participants assess the qualities of a good leader.
Anthony Sinclair, Chief Facilities Manager with the Golden Ring Shop, relished the opportunity. "This opportunity allowed me to see the need for an increase in communication," said Sinclair. "There are introverts who don't feel they are being heard. It's very important that everyone feels valued. As a leader, I need to create an environment where everyone feels comfortable with at least one other person, so they can be vocal enough to share their input."
Terron Edmonds, a Facilities Maintenance Technician (FMT) with the Laurel Shop, felt the training helped him, as well. "I'm learning to be more understanding of those that are different from me," said Edmonds. "We all have the same goal, just a different way of achieving it."
The new Maintenance Training Camp is providing Facilities Maintenance Technicians, Team Leaders, Assistant Resident Maintenance Engineers and Resident Maintenance Engineers an outstanding opportunity to invest in their success. Our maintenance team is on the road each and every day ensuring we deliver an outstanding customer experience to all Marylanders. Motorists see our crews repairing potholes, resurfacing roadways, mowing our medians and pruning vegetation throughout the entire network. Ensuring EVERY employee feels welcome, encouraged and motivated to grow, develop and thrive empowers all of our MDOT SHA team members. Through that – and through the maintenance effort on our network statewide – we will continue to deliver the customer experience for all Marylanders!
Welcome to the team! I hope you're all finding your new MDOT SHA family encouraging, engaging and in line with your career growth. Thank you for being a part of this team of bright men and women from around the globe. We are delivering Marylanders to life's opportunities one developmental occasion at a time!
MDOT SHA – DRIVING CHANGE